Privacy Policy

Privacy Policy for Souq369 Online Shop

At Souq369, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

Information We Collect:

1. Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

2. Browsing Information: We may also collect non-personal information such as your IP address, browser type, and device information when you visit our website.

3. Cookies: We use cookies to enhance your browsing experience and track website usage. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized content.

How We Use Your Information:

1. Order Processing: We use the information you provide to process your orders, fulfill shipments, and communicate with you about your purchases.

2. Account Management: Your personal information is used to create and manage your account on our website, including providing order history and tracking information.

3. Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products, promotions, and company updates. You can opt out of these communications at any time.

4. Improving Our Services: We analyze customer data to improve our website functionality, enhance user experience, and optimize our product offerings.

Information Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption technologies, secure server infrastructure, and regular security audits.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, update, or delete your personal information stored in our database. You can also request to unsubscribe from marketing communications or exercise other privacy rights by contacting us through the information provided below.

Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Policy periodically.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@souq369.com